LWUA  is  committed  to  its  mandate  to  provide  safe  water  and  sanitation services to all households in the countryside through self‐reliant and sustainable Local Water Districts.

To uphold this commitment, we shall:

1. Develop  Local  Water  Districts  into  self‐sustaining  institutions through financial, technical and institutional assistance and regulatory services;
2. Partner with other government agencies and institutions;
3. Comply  with  current  applicable  quality,  statutory  and  legal requirements;
4. Continually  improve  operations  through  regular  review  and evaluation of systems and procedures;
5. Attend  to  all  stakeholders  who  are  within  the  premises  of  the agency prior to the end of official working hours and during lunch break; and
6. Value the feedback of all stakeholders as a source of opportunity for improvement.